Privacy policy 

Privacy Policy

Effective Date: 01/10/2026

North Georgia Air SVC LLC (“we,” “us,” or “our”) operates this website and related online services (collectively, the “Website”). We respect your privacy and are committed to protecting personal information you choose to share with us.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

We collect information only when necessary to operate our business and communicate with customers.

Personal Information You Provide

You may voluntarily provide personal information when contacting us, requesting service, or communicating with our team, including:

• Name

• Email address

• Phone number

• Service address

• Property-related details relevant to providing HVAC services

Providing this information is optional, but some services may not be available without it.

Technical & Usage Information

Our Website is hosted using Google Sites. Google may automatically collect limited technical information such as:

• IP address

• Browser type

• Device information

• Date and time of access

We do not currently use Google Analytics or similar tracking tools, but we may do so in the future. If analytics tools are implemented, this Privacy Policy will be updated accordingly.

Cookies & Tracking Technologies

We do not intentionally use cookies or tracking technologies at this time. However, embedded third-party content (such as YouTube videos or Google Reviews) may use cookies or collect usage data in accordance with their own privacy policies. We do not control these third-party practices.

SMS & Phone Communications

By providing your phone number, you consent to receive text messages or calls from North Georgia Air SVC LLC related to appointment scheduling, service updates, and customer support.

• Messages are sent manually by our staff

• We do not use automated messaging systems

• Messages may come from different phone numbers used by our team

• Message and data rates may apply

You may opt out of text communications at any time by notifying us via phone, text, or email.

How We Use Information

We use collected information to:

• Respond to inquiries and requests

• Schedule and manage service appointments

• Provide customer support

• Operate and improve our Website

• Maintain security and prevent misuse

We do not use personal information for unrelated marketing purposes.

Data Security

We take reasonable administrative and technical measures to protect personal information. However, no system or method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Sharing of Information

We do not sell, rent, or trade personal information. Information may be disclosed only when:

• Required by law or legal process

• Necessary to protect our rights, safety, or property

• Needed to prevent fraud or security threats

Third-Party Services

Our Website may link to or embed content from third-party services such as Google, YouTube, or review platforms. These services operate independently and are governed by their own privacy policies. We are not responsible for third-party data practices.

Data Retention & Your Rights

We retain personal information only as long as reasonably necessary for business, legal, or operational purposes. You may request access, correction, or deletion of your information by contacting us.

Children’s Privacy

This Website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us via email or call us.

• 📞 Phone: (678) 939-5007

• 📧 Email: ngaairsvc@gmail.com

• Please include “Privacy Policy” in the subject line when emailing.